Answerling connects each login to its business by hand during setup, so this usually means onboarding is still in progress. If you think that's a mistake, reply to your welcome email and we'll fix it.
Your calls
Updates on its own. A new call shows up within a minute of hanging up.
At a glance
Calls–
Minutes–
Average length–
Positive callers–
Completion rate–
Handoffs–
Callbacks requested–
Calls
When
Caller
Length
Sentiment
Outcome
Summary
Cost
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Your agent's calls will appear here within a minute of hanging up, each with a summary, the transcript and the recording.